1E Elastic SaaS System Status

All Systems Operational

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This status page covers 1E Elastic SaaS Platform and 1E Solutions environments.
For more information, assistance or to download our latest client then please visit the 1E Support Portal

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Uptime over the past 90 days. View historical uptime.
1E Platform - UK South 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - East US 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - West US 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - Canada Central 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - West Europe 1 Operational
90 days ago
99.98 % uptime
Today
1E Solutions - EU 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - US 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - CA 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - AZ-US 1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
1E Solutions 25.8 Upgrade | EU West 1
Completed - The scheduled maintenance has been completed.
Aug 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 04:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-8-release-notes.htm

This was delayed from the original date (15th August 2025)
Aug 20, 21:18 UTC
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
1E Solutions 25.8 Upgrade | EU West 1
Completed - The scheduled maintenance has been completed.
Aug 15, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 04:30 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-8-release-notes.htm
Aug 5, 14:51 UTC
Aug 14, 2025
1E Platform 25.8 Upgrade | West Europe 1
Completed - The scheduled maintenance has been completed.
Aug 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-8-release-notes.htm
Aug 5, 14:47 UTC
1E Inventory Insights unavailable on West Europe 1
Postmortem - Read details
Aug 15, 13:29 UTC
Resolved - This incident has now been resolved
Aug 14, 14:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 11:45 UTC
Investigating - We are currently investigating an issue affecting Inventory Insights and Intelligence.
Updates will be posted here until the issues is resolved.
Aug 14, 11:21 UTC
1E Solutions 25.8 Upgrade | US East 1
Completed - The scheduled maintenance has been completed.
Aug 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-8-release-notes.htm
Aug 5, 14:50 UTC
1E Platform 25.8 Upgrade | East US 1
Completed - The scheduled maintenance has been completed.
Aug 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-8-release-notes.htm
Aug 5, 14:45 UTC
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