1E Elastic SaaS System Status

All Systems Operational

About This Site

This status page covers 1E Elastic SaaS Platform and 1E Solutions environments.
For more information, assistance or to download our latest client then please visit the 1E Support Portal

Please Subscribe to get updates on scheduled maintenance or any platform status updates.


Privacy Policy | Cookie Policy

Uptime over the past 90 days. View historical uptime.
1E Platform - UK South 1 Operational
90 days ago
99.97 % uptime
Today
1E Platform - East US 1 Operational
90 days ago
99.97 % uptime
Today
1E Platform - West US 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - Canada Central 1 Operational
90 days ago
100.0 % uptime
Today
1E Platform - West Europe 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - EU 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - US 1 Operational
90 days ago
99.89 % uptime
Today
1E Solutions - CA 1 Operational
90 days ago
100.0 % uptime
Today
1E Solutions - AZ-US 1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

1E Solutions 25.5 Upgrade | EU West 1 May 20, 2025 03:30-05:30 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 12:59 UTC

1E Platform 25.5 Upgrade | West US 1 May 21, 2025 08:00-11:00 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 12:51 UTC

1E Platform 25.5 Upgrade | UK South 1 May 21, 2025 18:00-21:00 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 12:53 UTC

1E Platform 25.5 Upgrade | East US 1 May 22, 2025 08:00-11:00 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 12:55 UTC

1E Solutions 25.5 Upgrade | US East 1 May 22, 2025 09:00-11:00 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 13:01 UTC

1E Platform 25.5 Upgrade | West Europe 1 May 22, 2025 17:00-20:00 UTC

1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
Posted on May 14, 2025 - 12:56 UTC
May 19, 2025
1E Solutions 25.5 Upgrade | CA-Central 1
Completed - The scheduled maintenance has been completed.
May 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your product.

During this maintenance window, there may be temporary disruptions to your 1E Solutions.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
May 14, 12:58 UTC
1E Platform 25.5 Upgrade | Canada Central 1
Completed - The scheduled maintenance has been completed.
May 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 08:00 UTC
Scheduled - 1E will be undertaking scheduled maintenance to enhance the functionality and performance of your platform.

During this maintenance window, there may be temporary disruptions to service and to 1E client connectivity.

For more details, please review the Release Notes:
https://docs.1e.com/en/Content/home/release-notes/1e-platform-1e-solutions/2025/1e-platform-1e-solutions-25-5-release-notes.htm
May 14, 12:50 UTC
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
UK South 1 - Client Connection Issue
Postmortem - Read details
May 16, 09:41 UTC
Resolved - This incident is now resolved, a PIR will be provided here within 24 hours.
May 15, 13:43 UTC
Monitoring - The issue was identified and a fix has been applied.
Clients are now able to connect to UK South 1 and will automatically connect.
We will continue to monitor
May 15, 13:00 UTC
Investigating - We are currently investigating an issue affecting clients connecting to 1E Platform on UK South 1.
Updates will be posted here until the issues is resolved.
May 15, 12:22 UTC
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage